FAQ

Frequently Asked Questions

Clear and concise answers about our products, shipping, and compliance. If you cannot find what you are looking for, contact us at info@cannabea.eu.

General

What makes CannaEast different?

We grow, process, and package hemp ourselves in Croatia, from seed to bottle. Every batch is independently tested and follows HACCP standards.

Do you have laboratory reports?

Yes. Every batch undergoes independent testing; you can request a CoA report via our e-mail.

Are the products intended for adults?

Yes, our cosmetics are intended for adult users.

Products and Use

Will CBD cosmetics get me "high"?

No. The products do not contain THC and are intended exclusively for external skin care.

How do I use CBD cosmetics?

Apply to clean skin and gently massage until absorbed, morning and evening, as part of your daily routine.

Is the cosmetic line for daily use?

Yes. The formulas are lightweight, non-greasy, and dermatologically tested for daily care.

Shipping

Where do you ship to?

We ship to Croatia and EU countries. Free shipping on orders over 65 €. Expected delivery time is 4 to 7 days. 30-day return policy available.

Which courier services do you use?

Eurosender.

How can I track my order?

Once shipped, you will receive an e-mail with a tracking link for your package.